OursHug - Emotion Box

We also offer a 30-day ‘100% satisfaction or your money back’ guarantee. If, for any reason, you are not completely satisfied with your jewellery, you can return it for a refund or exchange.

Once the order has been placed, it is processed within 24 to 48 hours, and the average delivery time is 8 to 12 days, though it may take slightly longer during festive periods.

Our jewelry, made from stainless steel, combines elegance and durability. Stainless steel pieces resist corrosion and maintain their shine over time, making them perfect for everyday wear. Each piece is carefully designed to balance quality and aesthetics, allowing you to enjoy long-lasting jewelry without compromising on elegance.

Is my purchase on your site secure?
Absolutely, the security of your information is our priority. Our site uses SSL encryption protocols (Secure Socket Layer) to ensure the protection of all your transactions and personal data.

What material is the pendant made of?
Our pendants are made from high-quality stainless steel, known for its durability, resistance to tarnishing, and ability to retain its shine over time. Stainless steel is ideal for everyday use as it does not tarnish and is hypoallergenic.

What happens if my jewelry arrives damaged?
If your jewelry arrives damaged, please contact us within 48 hours of receiving it and include photos of the product so we can arrange for an exchange or refund.

Is shipping free?
Yes, shipping is free on all orders.